Privacy Policy

○Handling of Personal Information (Privacy Protection Policy)

JTB Co., Ltd. pays strict attention to the protection of personal information, as detailed below, that is obtained from users (users and registered members) who utilize the [Hokkaido Fly & Cruise] website. However, if there are discrepancies between the service regulations or guidelines of other services and this privacy policy, the service regulations and guidelines specific to those services take precedence over this privacy policy.

○Scope of Personal Information Protection

Personal information obtained from users (users and registered members utilizing the various services supplied by [Hokkaido Fly & Cruise]) by [Hokkaido Fly & Cruise] is managed in line with this privacy policy. However, personal information that users provide to websites or services that are linked to [Hokkaido Fly & Cruise] are out of our control, and are therefore not considered within the scope of this privacy policy.

Personal information refers to the type of information shown below.
Name, age, postal code, address, date of birth,Email address etc.

○Use of Personal Information

We may use the personal information that we collect via the various contents and services provided through [Hokkaido Fly & Cruise] for the following reasons.

• ● To improve the convenience of the services provided by [Hokkaido Fly & Cruise], and for system management operations.
• ● To issue marketing information of [Hokkaido Fly & Cruise] and related products and services.
• ● To issue maintenance and other important notifications about [Hokkaido Fly & Cruise].
• ● To introduce updated information, service information, campaign information etc related to [Hokkaido Fly & Cruise].
• ● To distribute mail magazines/direct mail etc containing useful information about [Hokkaido Fly & Cruise] and related products and services.
• ● For the payment, shipping, or supply of products or services used or purchased from [Hokkaido Fly & Cruise]

○Safety Precautions for Personal Information

We take all the precautions possible to prevent unlawful access to personal information stored in connection to [Hokkaido Fly & Cruise]. Furthermore, we have taken all the necessary steps within reason to prevent the leakage of personal information and to safely manage personal information, and we are continually striving for improvements to our personal information management structure.

○Provision of Personal Information to Third Parties

[Hokkaido Fly & Cruise] uses external companies for operations such as product arrangement, payment, and delivery, and therefore provides such external companies with the minimum amount of information required for those companies to perform their required tasks. In order to ensure that the personal information provided to such companies is managed safely, we require that all such companies instigate the appropriate management of personal information.

○Disclosure of Personal Information

Personal information will not be disclosed by [Hokkaido Fly & Cruise] unless for the following reasons.

• ● When summonsed to do so by a Japanese court or other judicial agency, or if otherwise ordered to do so under an legal statue or ordinance.
• ● When required to release personal information by the Japanese Prosecutor’s office, Police, or other governing legal authority which has followed the correct legal procedures in order to obtain said information.
• ● When the personal information is disclosed or used with the express permission of the user.
• ● When informing users and registered members of new information, service information and campaign information related to [Hokkaido Fly & Cruise].
• ● When it is judged that the disclosure of personal information is necessary for the proper site management and provision of service of the [Hokkaido Fly & Cruise] website.

○Disclaimer

[Hokkaido Fly & Cruise] has no involvement whatsoever in the management of user passwords. Please exercise extreme caution with your password, and do not reveal it to others. If, by a careless act by the user, the password is obtained by a third party, the third party may be able to access the registered personal information. In such situations, [Hokkaido Fly & Cruise] will in no event be liable for any loss or damage whatsoever that occurs from personal information being leaked to a third party through the unlawful use of a user’s password. Furthermore, [Hokkaido Fly & Cruise] will in no event be liable for any loss or damage whatsoever that occurs from the leaking of personal information as a result unlawful access etc occurring from the unlawful act of a third party.

○Others

Cookies

The [Hokkaido Fly & Cruise] website uses cookies for system management purposes. Cookies are not used to obtain your personal information. If you do not accept cookies, the shopping cart will not operate, and other system problems may occur. Therefore, when using the [Hokkaido Fly & Cruise] website, please set your browser to accept cookies.

IP Address

The IP address used when accessing the [Hokkaido Fly & Cruise] website is obtained immediately when you first access the [Hokkaido Fly & Cruise] website. This IP address is used to prevent illegal submissions to electronic bulletin boards and illegal access to the website.

Log File

As with many other portal sites, [Hokkaido Fly & Cruise] collects an access log as part of its marketing strategy. This information is gathered to provide information for us to understand site access analysis, site management, search term keywords, and visitor trends, so that we can continue to develop and provide better and more improved systems and services. This information is not gathered for personal information.

Others

[Hokkaido Fly & Cruise] is constantly taking all possible measures to improve the personal information protection policy above. All improvements made will be made public through notifications on this page.

○Inquiries with regards to the handling of personal information (Privacy Policy)

JTB Hokkaido Corp. Regional Development Office
Urban Net Sapporo Building 8F,
Chuo-ku Kita 1 Jo Nishi 6 Chome,Sapporo City,Hokkaido Zip:060-0001
Please contact us here with any other inquiries.